Spin Palace Casino Review

NZ$1000 Welcome Bonus
  • Offers the entire collection of Microgaming
  • Positive RTP rate for poker games (extremely rare)
  • All major mobile operating systems are supported
  • Easy to use & fast website design
  • Support for lots of currencies

About Spin Palace Casino

Spin Palace casino is opened in 2001. It is operated by the Palace Group Casinos. You may remember this brand from their other operations such as Ruby Fortune and Mummy’s Gold casino. (In this regard, the other name of the group is “City Views”.) Spin Palace provides a fair and secure environment to online gamblers, thanks to its double license (MGA & Kahnawake Gaming Commission) and eCOGRA audition. The website provides support for 16 languages and currencies. The US players are not accepted, but the majority of customers from EU countries can become a member.

Spin Palace Games

Spin Palace is a Microgaming casino, which means all of the games on offer belong to this provider. Thinking that Microgaming is one of the biggest providers in the industry, this is not a bad thing. You can find more than 600 casino games in different categories. As the name suggests, the majority of the collection consists of slots. However, there are still hundreds of table and card games too. In this regard, jackpot pokies on Spin Palace are especially worth mentioning. At the time of this review, the overall grand prize of jackpot machines was more than 8.5 million dollars.

You can try the games for free, but you need to be a member. Spin Palace is an instant play casino, so no download is needed. However, this option (download casino) is still being offered. The games we recommend you to try are:

Slot & Jackpot Machines Centre Court, Harveys, Deck the Halls, Hitman, Hellboy, Mega Moolah, Cash Splash, Lots of Loot
Table & Card Games Vegas Single Deck Blackjack Gold, Aces & Eights, Jacks or Better, Premier Roulette Diamond Edition

Spin Palace Mobile Casino

Spin Palace are huge list of online slots, and it’s possible to play almost all of these games on mobile devices. You can also play card and table games too. There is no separate mobile application, but the website can be viewed seamlessly on all major operating systems.

Live Casino Games

Here, the live casino provider is Evolution Gaming. It is possible to play blackjack, baccarat, roulette, Texas Hold’em, and poker games against real dealers.

Casino Software

Microgaming is also the casino software provider of Spin Palace. It is known as “Quick Fire” and one of the most successful casino management software available. It implies that online casino games offered by Spin Palace will always be the latest titles of Microgaming.

Support Methods

You can use the live chat feature 7/24 to reach a live customer representative. In addition, email support is provided through support@spinpalacecasino.com address. Note that this address is different for international users (support@thepalacegroup.com).

Security and Fairness

The RTP rates of Spin Palace casino are publicly available. Moreover, they are pretty impressive. Take a look at the following table to see the overall RTP rates:

Slots 98.61%
Table Games 97.74%
Poker Games 100.89%
OVERALL 98.37%

Now, take a look at the score of poker games again. They have a positive RTP. This is an extremely rare thing among online casinos. A positive RTP rate means you will make a guaranteed profit in the long run. Which also means Spin Palace casino is actually losing money on poker games! Once more, this is a very rare situation, and we highly recommend to take advantage of these terms while they last. In this regard, Spin Palace has been rated one of the top casinos for fairness and regularly audited by eCOGRA.

In terms of security, Spin Palace complies with all the online security standards and offers 128-bit SSL encryption on all of its pages.

Spin Palace Bonus Promotions

Spin Palace Casino offers a 100% sign up bonus to new customers. This is a promotion that is divided into three parts, which means it is effective for the first three deposits. At every stage, the deposit of the customer is matched by 100%, but the upper limit is different. You can find the details in the table below:


Deposit Match Rate Upper Limit of the Bonus
1st 100% 400 USD
2nd 100% 300 USD
3rd 100% 300 USD

So, in total, a Spin Palace player can win up to 1.000 USD. The bonus is credited to your account immediately, but in order to claim and withdraw it, there are some conditions:

  • You must claim the promotion within a week of your new customer registration,
  • The minimum deposit amount must be 20 EUR/USD each time (200 SEK or 80 PLN for Polish players),
  • A turnover requirement must be completed before withdrawing the bonus. This requirement asks for a total wager of 50x. This means the bonus amount must be wagered 50 times before. For example, if your bonus is 250 USD, you must reach a wagering target of 12.500 USD (250 x 5 = 12.500).
  • Wagering means placing bets on games and spending them. Note that only bets on slot machines contribute 100% towards this wagering target. Poker and roulette games contribute 8%. For blackjack variants, this ratio is 2%. Other game types contribute none. So, you cannot complete the requirement by playing keno, for example.
  • Until the wagering target is reached, there is a maximum withdrawal limit: 6 times of your initial deposit. In addition, issuing a withdrawal before completing the requirement will cancel the bonus.

A welcome bonus is not the only thing offered to the players. The casino also has a loyalty (VIP) club. There are six different loyalty levels and the benefits you get change according to your level. All new players get 500 loyalty points for free. Each 10 EUR/USD bet will award 1 point. It is possible to convert 1.000 points to 10 EUR/USD. This is the special feature at Spin Palace Casino. Note that you cannot withdraw this converted money, it can only be used for playing games.

Deposit & Withdrawal Methods

Spin Palace casino website offers the following methods for deposits and withdrawals: Credit cards and debit cards (VISA & Master Card), iDebit, Trustly, Neteller, and Skrill. (Trustly and debit cards cannot be used for withdrawals, deposits only.) The withdrawal limit is 4.000 USD per week, but there is no information about minimum amounts. Bank transfers take up to 7 business days to complete. Card transactions require 2 to 6 business days. E-wallet transactions complete in 24 hours. The casino asks a copy of your driver’s license, a copy of a utility bill, and a copy of your credit card (only if you made the deposit via credit card).

Spin Palace is accessible to every type of player, and it is a good option especially for beginners. The slot collection of the casino is impressive and its provider (Microgaming) is one of the most respected developers in the gambling industry. We would like to see more payment options and additional bonuses, but these are not a big problem. We recommend Spin Palace to all gamblers and especially to slot lovers.

Attention! Spin Palace is rebranding to Spin Casino.